Reliance Health Care COVID-19 Response

Last Updated 03.30.2020

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Core Commitment

Reliance Health Care provides administrative services to skilled nursing facilities across Arkansas and Southern Missouri. As part of these services, we are in constant communication with our client facilities and closely monitoring developments related to the spread of coronavirus (COVID-19). While this is a rapidly evolving situation our core commitment remains to protect the health, safety, and well-being of our residents, their family members, our employees, and partners. With that in mind, we are emphasizing the importance of following the guidelines and recommendations of the Arkansas Department of Health (ADH), the Missouri Department of Health and Senior Services (MDHSS), the Center for Medicare and Medicaid Services (CMS), and the Centers for Disease Control and Prevention (CDC) for reducing the spread of COVID-19.

Reliance will regularly update this informational website throughout the ongoing COVID-19 situation with resources and updates relevant to our residents, their families, and our employees.

We are and will continue to commit resources to the critical work at hand. We are working daily to maximize our client facilities capacity to protect and care for residents.

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Facility Action Items

Facilities are actively:

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Infection Prevention and Control

Facilities are actively:

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Personal Protective Equipment (PPE)

In light of recent events, our facilities have undertaken proactive measures to acquire the personal protective equipment as recommended by the Centers for Disease Control (CDC) to limit the spread of COVID- 19 including employee masks, gowns, gloves, etc. We are sourcing this equipment from vendors worldwide to make sure that we are sufficiently stocked. We are also restricting access to our facility from visitors and screening all essential personnel for symptoms of an infectious disease before allowing them to work. We are committed to adhering to the recommended safety protocols set forth by the Centers for Disease Control and maintaining a safe environment for our beloved residents and employees.

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In the Event of a Confirmed Case of COVID-19

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Methods of Communication

Throughout the ongoing COVID-19 situation, facilities may communicate with you in the following ways:

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Additional Resources

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